EV Charging Service & Maintenance Expansion
Key Facts
Client:
Jardine Motor Group
Sector:
Automotive Retail
Service Provided:
EV Charger Service & Maintenance
Locations:
Nationwide
Overview
Following the success of our national service and maintenance programme with Marshall Motor Group, Ascent Energy has now extended its EV charging support network to include Jardine Motor Group — one of the UK’s most prestigious automotive retailers, representing brands such as Audi, Mercedes-Benz, BMW, Porsche, and Jaguar Land Rover.
The Opportunity
Jardine Motor Group has heavily invested in its EV charging infrastructure across its dealership network to support the rapid shift towards electric vehicles. With a growing number of chargers now operational across sites, Jardine required a reliable partner to manage:
- Proactive service and maintenance of EV chargers across multiple brands and locations
- Fast, nationwide response for reactive repairs and technical issues
- Consistent compliance checks in line with manufacturer and safety standards
- Transparent reporting and data visibility across the network
Our Approach
1
Network Onboarding
- Conducted full charger audits across all participating Jardine dealerships
- Logged assets into our digital platform for full traceability
- Reviewed warranty coverage and existing maintenance history
2
Preventative Maintenance
- Established routine servicing schedules to inspect, test, and verify safe operation
- Covered RCD tests, cable integrity, communication checks, and firmware updates
- Delivered consistent service standards across mixed manufacturer networks
3
Reactive Maintenance
- 24/7 access to a dedicated support desk for reporting charger issues
- Fast-response EV-qualified engineers deployed nationwide
- Stocked parts for common charger models to enable same-day or next-day fixes
4
Data & Reporting
- Centralised reporting dashboard for job tracking and SLA monitoring
- Monthly performance summaries provided to Jardine’s facilities and sustainability teams
- Trend analysis used to drive future improvements and efficiency gains
Results & Outcomes
Key Benefits
- Reduced charger downtime and improved customer experience
- Standardised service delivery across multiple brands and regions
- Real-time visibility and transparent reporting
- Greater control over operational efficiency
“Ascent Energy have provided exactly what we needed — a consistent, responsive service for our growing EV network. Their experience with multi-site dealer operations has made the transition seamless, and the communication from their service team has been excellent.”
Facilities Manager
Why Jardine Chose Ascent Energy
- Proven success managing large-scale dealership networks
- Nationwide coverage with EV-specialist engineers
- Strong reporting and data transparency
- Focus on compliance, safety and reliability
In Summary
The addition of Jardine Motor Group to Ascent Energy’s EV charging service portfolio marks another step in supporting the UK’s leading automotive groups on their journey to electrification.
By combining technical expertise, responsive service, and data-driven maintenance, Ascent Energy continues to deliver reliable EV charging performance across the UK dealership network.
Need EV Charger Maintenance Across Your Network?
If your business operates a network of EV chargers, we can help.
Ascent Energy delivers nationwide servicing, fault response, and performance monitoring for all major charger brands — ensuring maximum uptime and full compliance.
Contact our service team today to discuss your maintenance requirements.